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EMPLOYMENT OPPORTUNITIES AT CORNERSTONE

WHY CHOOSE CORNERSTONE

Dynamic & Growing Business

Amazing Networking Opportunities

Respectful Work Environment

Competitive Compensation

Growth & Advancement Opportunities

Positive Impact on Community

We are a dynamic and growing company with a passion for excellence and a commitment to providing exceptional service to our clients. Our success is built on the hard work and dedication of our team members, and we are always looking for talented individuals to join our team.

At Cornerstone, we value diversity and believe that our differences make us stronger. We strive to create a work environment that is inclusive, respectful, and supportive of all team members. We offer competitive compensation packages and opportunities for growth and advancement.

We are looking for individuals who are passionate about providing exceptional service and have the desire to make a positive impact on our clients and their communities. If you are a team player with a strong work ethic, excellent communication skills, and a willingness to learn, we invite you to explore the exciting opportunities available at Cornerstone.

Check out our current job openings below and apply today to join our team!

MERCHANT ADVISOR

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As a Merchant Advisor, you will play a vital role in our sales team, providing exceptional customer service and driving new business growth. Your main responsibilities will involve conducting sales calls, building and nurturing client relationships, and serving as a bridge between our sales representatives and customers. Your expertise in sales will directly impact our company's revenue and expansion. Your proficiency in computer tasks, attention to detail, and excellent time management skills will ensure accurate record-keeping and timely completion of daily and weekly tasks. As an Merchant Advisor, you will also support other team members and assist with miscellaneous duties as needed. If you are passionate about delivering outstanding service, possess strong communication and customer service skills, and have a desire to learn and advance, we invite you to apply for this exciting opportunity.

POSITION DESCRIPTION

REQUIREMENTS

Duties will include but are not limited to:

Provide exceptional customer service to merchants and clients
Guide & Coach Merchants on the Credit Card/POS/ATM Process
Maintain accurate records in CRM software, including importing lists and producing reports
Monitor and troubleshoot ATM zero activity, and make courtesy calls to merchants as needed
Update and maintain ATM and customer lists
Support Credit Card Relationship Manager and other team members as needed
Complete weekly and monthly tasks such as compiling rep mail, monitoring three-month merchant courtesy calls, and updating leads lists
Perform miscellaneous tasks as needed or directed by management.

Strong telesales skills for marketing products and obtaining leads
Excellent communication and customer service skills
Ability to act as a liaison between sales reps and clients
Proficiency in computer tasks and using CRM software
Attention to detail for recording and documenting sales calls, leads, and account status
Time management skills to complete daily and weekly tasks
Knowledge of ATM operations and customer service for troubleshooting and making courtesy calls
Willingness to back up the Credit Card Relationship Manager and other team members
Flexibility to perform miscellaneous tasks as directed and adapt to changes in responsibilities.